Privacy Policy for Canada

This policy applies to all visitors from Canada.
(For visitors from outside Canada, please see here.)

Last updated: February 28, 2026

Leading Edge Health Inc. (“LEH,” “we,” “us,” or “our”) is a Canadian corporation. We are committed to protecting the privacy of individuals and to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in the course of our commercial activities in Canada.

1. Accountability
   1. LEH is responsible for personal information under its control and has designated a Privacy Officer to oversee compliance with this Privacy Policy and PIPEDA.
   2. Privacy Officer Contact Information:
      Email: yourprivacyrights@leadingedgehealth.com
      Telephone: +1-866-261-8661 (North America) or +1-250-999-0414 (International)
2. What Is Personal Information?
   1. “Personal information” means information about an identifiable individual, including but not limited to name, contact details, shipping address, payment information, order history, and communications with us.
   2. Personal information does not include business contact information used solely for business communications.
3. Purposes for Collection
   1. LEH collects personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including:
      1. Processing, fulfilling, and delivering orders
      2. Processing payments and preventing fraud
      3. Providing customer support and responding to inquiries
      4. Communicating with customers about their purchases
      5. Sending marketing or promotional communications where consent has been obtained
      6. Conducting internal analytics and improving our products and services
      7. Complying with legal, regulatory, and contractual obligations
   2. Personal information will not be used for new purposes without notice and, where required, consent.
4. Consent
   1. LEH obtains meaningful consent for the collection, use, and disclosure of personal information.
      1. Express consent is obtained for:
         1. Marketing and promotional communications
         2. Promotional SMS or text messages
         3. Disclosure of personal information to third parties for their own marketing purposes
      2. Implied consent may be relied upon only where permitted under PIPEDA and where the purpose is obvious and directly related to the transaction.
   2. Consent may be withdrawn at any time, subject to legal or contractual restrictions, by contacting LEH using the information below.
      1. Withdrawal of consent may limit our ability to provide certain products or services.
5. Limiting Collection
   1. LEH collects only the personal information necessary to fulfill the identified purposes.
   2. Information may be collected through our websites, order forms, customer communications, or telephone interactions.
6. Limiting Use, Disclosure, and Retention
   1. Personal information is used and disclosed only for the purposes for which it was collected, except where otherwise permitted or required by law.
      1. Personal information may be disclosed to:
         1. Payment processors
         2. Shipping and fulfillment providers
         3. Customer support and IT service providers
         4. Legal or regulatory authorities where required by law
   2. LEH retains personal information only for as long as necessary to fulfill the identified purposes or to meet legal, accounting, or regulatory requirements.
      1. When no longer required, personal information is securely destroyed, erased, or anonymized.
7. Accuracy
   1. LEH takes reasonable steps to ensure that personal information is accurate, complete, and up to date for the purposes for which it is used.
   2. Individuals may request corrections to their personal information.
8. Safeguards
   1. LEH uses physical, organizational, and technological safeguards appropriate to the sensitivity of the personal information, including:
      1. Secure, PCI-compliant payment processing
      2. Encryption of data in transit
      3. Restricted access to personal information
      4. Confidentiality obligations for employees and service providers
9. Openness
   1. LEH makes information about its privacy practices readily available.
   2. This Privacy Policy explains how personal information is handled in compliance with PIPEDA.
10. Access to Personal Information
    1. Individuals have the right to request access to their personal information and to receive information about how it has been used and disclosed, subject to limited exceptions permitted by law.
    2. Requests must be made in writing using the contact information below.
       1. LEH will respond within the time limits required by PIPEDA.
11. Changes to This Privacy Policy
    1. LEH may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
    2. Any changes will be effective when the revised Privacy Policy is posted.
12. Contact Information
    1. Privacy Officer – Leading Edge Health Inc.
       Email: yourprivacyrights@leadingedgehealth.com
       Phone: +1-866-261-8661 or +1-250-999-0414